Terms & Conditions
Thank you for making a booking with TB SPORT.
Please read through the following carefully prior to booking for Wraparound care and/or Holiday club
1. All parts of the booking form must be completed and signed, in line with OFSTED requirements.
2. Our age range is 4 years- 12years- All children must be at least in reception class (not 4 years of age and in nursery) this is for Wraparound care only and does not apply to holiday clubs
3. All bookings must be made and paid for via Class for Kids 1 day prior to your first session starting.
4. Failure to make payment allows us the right to withdraw bookings.
5. Large outstanding payments debts will pass to our collections team resulting in a restriction on you using our services in the future
6. Children must be accompanied and handed over to our staff on site at drop-off at our Clubs. Children are not allowed to arrive at the Club unaccompanied. Any person dropping or collecting must be over the age of 16.
7. The name of the usual person collecting your child should be notified on the registration form.
8. To safeguard all children in our care we ask that a password be provided on the registration form which will be used if somebody other than the usual contact collects. For After School Club, parents need to specify in advance if there is to be a change in who will be Collecting to help our staff
9. A late fee of £5 per 5 minutes is chargeable for children attending Wrap Around Care who are not collected by end of day. If a child is not collected by the collection time, staff will attempt to contact the nominated persons using the contact details provided on the registration form. If staff have been unsuccessful in contacting any of the authorised persons after 30 minutes, they will contact the Local Safeguarding Children’s Board (formerly Social Services) and follow their instructions. The schools designated safeguarding lead and headteacher will also be informed.
9B. A 3 strikes system will be given before we may question whether you can commit to our terms and conditions regarding lateness, and this may result in your place being withdrawn- Lateness affects staff and children mental health and well-being.
Strike 1- Written warning/reminder about lateness.
Strike 2- Late fee applied to account- £5 for every 5 minutes per child
Strike 3- Late fee applied to account- £5 for every 5 minutes per child and withdrawal from provision and MASH referral made.
10. Wrap Around Care has a responsibility to contact Social Services if we are concerned in any way about the safety of a child. We have a duty of care for the welfare of the child and will share any concerns with the school, Child Protection Officer and SENCo.
11. If your child is ill and/or unable to attend, you must contact the office by SMS messaging- TB SPORT 07488 274896- and notify an absence stating Child’s Name and the provision they attend.
12. If, after making a booking and paying, your child is unable to attend Breakfast or Afterschool Club, you will not be able to have your payment refunded unless this is before 5pm the day before attending, allowing us to open this space up to another child. Staff have been employed and food will have been ordered in advance for your child.
13. Parents/carers must ensure that the TB SPORT is notified of any changes to the registration form as soon as they occur (in particular, emergency contact numbers).
14. Parents/Carers must notify staff of any medical conditions and medications needed upon arrival or via phone call to TB SPORT staff- Medical form to be completed if necessary.
15. Parents/Carers with children with any additional needs to complete a one page profile aiding the care of the child whilst under TB SPORT supervision.
14. All staff will respect the confidentiality of any information exchanged between them and Parents/Carers following the TB SPORT GDPR Policy.
15. TB SPORT clubs cannot accept responsibility for a child’s possessions or valuables whilst they are attending the club. Mobiles phones or electronic devices are not permitted at any of our clubs.
16. All normal school rules and policies apply at TB SPORT Clubs, including the School’s Behaviour Policy, and Sickness Policy.
17. Please note that we do not hold an Intimate Care Policy- with this in mind all children attending our provision must be toilet trained.
We do not tolerate any member of staff being spoken to in a disrespectful way. If this occurs this will lead to a future ban on those individuals using our services.